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FAQ

Here are the high-level details about our WordPress hosting platform.

As a managed WordPress host, Brainstorm is going to take care of a bunch of the technical nitty-gritty stuff, so you can get back to doing what you love and growing your business. Here are the main tenets of what makes up a true managed WordPress host like Brainstorm: Managed caching and performance: We handle caching for you at the server level, using super fast servers to begin with, and even work individually with our customers to further optimize their sites for the best performance. No plugins needed! Managed security: We proactively scan and block malware and hacking attempts. We do all of this at the server level, without the need for any plugins or configuration on the part of the customer. And in the unlikely event that your site is hacked, we’ll fix it for you, free of charge. Managed software updates: We’ll work with you to make sure your site is always running the latest and greatest WordPress software. Expert WordPress support: Our team of WordPress experts goes above and beyond what nearly any other managed hosting company will help out with. From “hey, I need help, I have a serious problem!“, to “can you recommend a plugin for XYZ,” we’re here to help. Those are the core pieces of what it means to be a true managed WordPress hosting provider. If you have any questions, let us know!

There are a number of things that make Brainstorm stand out from other companies in the WordPress hosting industry. Here’s a nice, long list: We ONLY host WordPress sites. We specialize in WordPress and it’s all we do, day in and day out. Our servers are tuned for WordPress, our support team is staffed with WordPress experts, and our resources are all WordPress-oriented. Free migrations, free SSL, free demo sites, free malware cleanup. Your Brainstorm plan comes with a bunch of brilliant perks for the low, low price of zero cents. Our plans start at just $15. Other managed WordPress hosts start at two or three times that! We have a TON of workflow tools for agencies, designers, and developers. Brainstorm is so much more than a hosting company. From billing transfer to collaboration tools, we have a suite of fantastic features that are designed to make your clients happier and your life easier. Dedicated resources. You aren’t sharing your server space with anyone else, leading to better performance and security. 99.99% uptime. It really, truly can’t get much better than that! Support. Our team is available 24/7 for emergencies and 24 hours a day, five days a week for everything else. They’re all experts in the industry, so they can help with everything from an odd error to a recommendation for a plugin. A custom control panel. Instead of relying on clunky cPanel, we built our own beautiful, intuitive dashboard. Need more? Check out our reviews section for a few extra reasons why agencies and creatives have chosen to host with us!

Absolutely! We know how painful it can be to move a WordPress site from one server to another, and that’s why we help our customers migrate their sites – FOR FREE. We can typically get this completed for you to look at within 24 – 48 hours. Simply fill out our secure migration request form with some details about your previous hosting account, and we’ll get your site transferred and set up as a demo site under your account. You can then review it to see how everything performs, and make sure everything is in place.

Brainstorm offers three single-site plans, two bulk plans, and plenty of custom options for hosting WordPress sites. Each of these managed WordPress hosting plans is outlined in detail on theBrainstorm pricing page, which is a good starting point! If you’re still uncertain about the features of each of these WordPress hosting plans or which one might be right for you, contact our sales team at 888.123.4567

Most likely! We’re happy to migrate your site so you can compare it with your current host. If you’re happy with the performance, we can help you choose a plan. Oh, and did we mention that your site on Brainstorm comes with more than just great speed? Check out our pricing page for everything included with your plan.

Fill out our secure migration form

If you don’t already have a Brainstorm account, sign up. Then fill out our migration form so we can get the information we need to move your site.

NOTE:

We will migrate up to 25 cPanel accounts or up to 10 non-cPanel web hosting accounts (website files & MySQL databases only) — free of charge for web hosting, reseller hosting, and cloud hosting. For Fully Managed AWS hosting, we can certainly migrate more accounts within reason. Contact us if you have any questions about this! Questions about our migration services? Contact our Sales Department!

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